Test-only Versions (IT | IT) (2024)

IT Survey Infographic 2022 - Text Only Version

Thefollowing is the IT Survey 2022 infographic data, captured in a text-only version.

CSUN IT Survey - Students

Respondents: 2039

Top Devices Used forCSUN-Related Work

• Laptop: 40%
• Smartphone: 27%
• Tablet 17%

Canvas Course and Engagement Features

• 97% agree and strongly agree assignmentsincrease course engagement when learning
• 95% strongly agree announcements and notifications increase course engagement when learning
• 95% agree and strongly agree that grades, feedback, gradebook messaging increase course engagement when learning
• 93% agree and strongly agree that recorded lectures increase course engagement
• 76% think learning would be improved if all academic courses were structured similarly in Canvas

Encountered Accessibility Barrier While Using Technology Tools

• 25% Canvas
• 19% myNorthridge Portal / CSUN Portal
• 7% CSUN Mobile App
• 4% myCSUNsoftware
• 3% myCSUNbox
• 8% other software/app
• 11% PDF/Video
• 6% CSUN Website
• 17% Other

Type of Information that Students Want to Receive from CSUN Information Technology

• 50% New technologies available on campus
• 39% Updates to existing technology available on campus

Awareness of Student Technology Services

• 87% approval of IT service delivery
• 74% agree that services that are available from the IT Help Center are helpful
• 68% are aware that the device loaner program is available at no cost
• 54% are aware that myCSUNsoftware is available at no cost
• 50% are aware that myCSUNbox is available at no cost
• 32% are aware that LinkedIn Learning is available at no cost

Preference in Receiving Communication About New and Existing Technology Related Services Offered by CSUN

• 57% Email
• 20% CSUN Website
• 13% Social Media
• 9% Other students
• 1% other

IT Survey Infographic 2022 - Text Only Version

Thefollowing is the IT Survey 2022 infographic data, captured in a text-only version.

CSUN IT Survey - Faculty

Respondents: 272

Devices Used for CSUN-Related Work

• 35% Laptop
• 24% Desktop
• 23% Smartphone
• 14% Tablet
• 4% Wearable technology
• 1% Other

Preferred Method of Learning About Academic Technology or Areas of Teaching Practice

• 24% Online Asynchronously
• 22% Online Self-Paced
• 21% Online synchronously
• 17% In-Person with peers
• 16% In-Person individually

Creating and Maintaining Accessible Course Content at CSUN

• 76% Know that CSUN provides assistance to ensure that a technology or communication is accessible
• 38% Contact the IT Help Center regarding accessibility assistance
• 27% Contact the Faculty Technology Center
• 19% Expressed that they are responsible for ensuring that their course content is accessible
• 16% Contact the Universal Design Center regarding accessibility assistance
• 16% Expressed that the Accessible Technology Initiative (ATI) team is responsible for ensuring the accessibility of technology

Top Impediments to Using New Technologies to Innovate in Learning Spaces

• 23% Shortage of Time
• 17% Lack of Available Technology

Top Three Items Used When Teaching in Classrooms

• 31% Computer
• 28% Projector
• 18% Whiteboard

Awareness of Services for Faculty

• 92% are aware that the Faculty Technology Center offers basic and intermediate-level training on topics such as Canvas, Zoom, Panopto, H5P and other technologies for improving teaching and learning

  See Also

  FAQ for Staff (IT | IT)

• 70% are aware that Information Technology provides a self-service option to install campus-wide available software directly from your university-owned computer
• 61% aware that the Faculty Technology Center offers one-on-one consultations that you can schedule at your convenience

When Faculty Are in Need of Technology Support

• 25% contact the IT Help Center
• 21% figure it out on their own
• 15% contact technical staff assigned to their area
• 13% contact peers or colleagues

Most Significant Challenge While Teaching in a Classroom or Lab that Affects Student Learning

• 37% Equipment
• 15% Computer
• 13% Laptop
• 13% Projector
• 8% Furniture
• 7% Technology
• 7% Whiteboard

IT Survey Infographic 2022 - Text Only Version

Thefollowing is the IT Survey 2022 infographic data, captured in a text-only version.

CSUN IT Survey - Staff

Respondents: 542

Device Used for CSUN Related Work

• 32% Laptop
• 28% Desktop
• 25% Smartphone
• 10% Tablet
• 4% Wearable Technology
• 1% Other

Who Ensures the Accessibility of Technology at CSUN

• 23% CSUN's Accessible Technology Team
• 23% CSUN's Division of Information Technology
• 20% Person who creates the content
• 16% Publishers who develop content for use in academic courses
• 16% Vendors who develop software platforms or interfaces
• 1% Other

Purchase, Request, or Recommend the Purchase of Technology

• 54% Do not purchase, request, or recommend for purchase, create or acquire software of other technology
• 39% Staff purchase, request or recommend for purchase, create or acquire software or other technology
• 28% Always and usually consider the accessibility of technology balancing other requirements
• 6% Seldom or never consider the accessibility of technology balancing other requirements
• 4% about half the time consider the accessibility of technology balancing other requirements

Staff Awareness of Technology Services

• 92% are aware that Adobe Sign is available at no cost
• 89% are aware that myCSUNbox is available at no cost
• 78% are aware that IT provides a self-service option to install campus-wide available software on state-owned devices
• 70% are aware that LinkedIn Learning is available at no cost

IT Help Center Resources

• 94% Staff agree and strongly agree that the types of services available from the IT Help Center are helpful
• 92% Staff agree and strongly agree that the IT Help Center is able to address problems or questions

Ensuring that Technology and Communication is Accessible

• 43% contact the IT Help Center for assistance to ensure that a technology or communication is accessible
• 30% know that CSUN provides assistance (resources, training, and support) to ensure that a technology or communication is accessible
• 29% contact the Universal Design Center for assistance to ensure that a technology or communication is accessible

IT Survey Infographic 2020 - Text Only

Thefollowing is the IT Survey 2020 infographic data, captured in a text-only version.

CSUN IT Survey - Students

Respondents: 2361

Technologies Used in Academic Work

• Laptop: 48%
• Smartphone: 30%

Awareness of Funded Technology Resources

• Box (myCSUNbox): 51%
• Portfolium: 44%
• LinkedIn Learning: 24%

Does Canvas Improve Learning?

• Yes: 82%
• No: 18%

Top Five Software Programs Students Would Like to See Included in myCSUNsoftware at No Additional Cost

• Adobe Creative Cloud: 8%
• Microsoft Office: 7%
• Adobe Photoshop: 7%
• Final Cut Pro: 6%
• AutoCAD: 4%

Top Reason myCSUNsoftware is Used

• To complete academic coursework without having to purchase the software myself: 62%
• To complete academic coursework during a time that is convenient for me: 25%

Aware that Information Technology Provides a Self-Service Password Reset Tool

• Yes: 69%
• No: 31%

Top Technological Issues that Have Been a Challenge Since the Transition to Remote Learning

• My own discomfort/lack of familiarity with technologies: 10%
• My access to library resources: 11%
• My access to reliable internet/service: 15%
• Adequate digital replacements for face-to-face collaboration: 15%
• Instructor discomfort/lack of familiarity with technologies: 17%

Top Technical Accessibility Issues That Have Been Challenging

• I do not require accommodations: 40%
• Time on tests: 22%
• Integrating captioning into Zoom: 7%
• File converting: 9%

Top Teaching-Related Accessibility Issues That Have Been Challenging Since the Transition to Remote Learning

• I do not require accessibility accommodations: 32%
• Timed tests: 25%
• Instructors only holding synchronous classes: 19%
• Instructors using a tool that is not supported by the institution: 3%
• Instructors not using a tool that is supported by the institution: 7%
• Instructors not using Canvas: 14%

IT Survey Infographic 2020 - Text Only

Thefollowing is the IT Survey 2020 infographic data, captured in a text-only version.

CSUN IT Survey - Faculty

Respondents: 776

Technology Challenges in Transitioning to Remote Learning

• 26% Student discomfort or lack of familiarity with required technologies or applications
• 18% Adequate digital replacements for face-to-face collaboration (e.g., whiteboards)
• 17% Lack of familiarity with required technologies or applications
• 13% Access to reliable internet service
• 10% Access to specialized software (e.g., Adobe products, statistical packages)
• 16% Other

Biggest Concerns with Transition to Remote Learning

• 38% Diminished student learning
• 20% Security/privacy in proctoring online exams
• 17% Not being able to communicate with my students
• 13% Online privacy, protection of my personal data
• 12 % Online privacy, protection of student data

Canvas Insights

• Of those aware, 75% agree or strongly agreethat Canvas Insights is effective in providing positive feedback and encouragement.

How Students Have Adapted to Remote Learning

• Reasonably well 49%
• Struggling somewhat 30%
• Extremely well 13%
• Struggling a great deal 8%

Canvas

• 80% find Canvas easy to use
• 78% find Canvas critical to teaching
• 74% find Canvas increased their effectiveness as a teacher

Top Three Most Important Features of Canvas

• Distributing course files
• Grading
• Collecting assignments

Awareness of IT Software and Tools

• 36% are aware that LinkedIn Learning is available at no cost
• 63% are aware of CSUN’s electronic portfolio network for students and alumni

Box (myCSUNbox)

• 83% are aware of CSUN’s secure cloud-based storage and collaboration solution

IT Self-Service Software

• 64% are aware that IT provides a self-service option to install campus-wide software

Challenges in Adapting Course to Remote Learning

• 29% Personal preference is for face-to-face learning
• 21% Course lessons or activities haven't translated well to a remote environment
• 14% Uncertain how to best assess student learning in this environment
• 14% Students have not been adequately available/responsive
• 11% Limited personal time or energy to effectively adapt
• 6% Limited knowledge of options for online course delivery
• 5% Not familiar or comfortable with online applications/tools

Computing Devices Used

• Laptop computer 89%
• Smartphone 45%
• Desktop computer 41%
• Tablet 34%
• Wearable 5%

Zoom

• 92% used Zoom to attend a meeting
• 80% hosted a meeting on Zoom
• 76% conducted a course lecture on Zoom
• 73% held office hours on Zoom

IT Survey Infographic 2020 - Text Only

Thefollowing is the IT Survey 2020 infographic data, captured in a text-only version.

CSUN IT Survey - Staff

Respondents: 810

Aware that LinkedIn Learning, Which Offers a Wide Range of Courses, is Available at No Cost

• Yes: 57%
• No: 43%

Aware of Adobe Sign, CSUN's Cloud-Based E-Signature Service

• Yes: 70%
• No: 30%

Aware that myCSUNbox is Available at No Cost

• Yes: 88%
• No: 12%

Aware that IT Provides a Self-Service Option to Install Software Directly From State-Owned Devices

• Aware: 68%
• Unaware: 32%

Aware that IT Provides a Self-Service Password Reset Tool

• Yes: 79%
• No: 21%

In Response to the COVID-19 Pandemic - Top Supplies or Services Needed to be Provided by the Institution to:

• Access to a meeting/communication application: 23%
• Laptop/desktop: 20%
• Additional monitors: 13%
• Access to the internet/hotspot: 11%

Able to Maintain the Necessary Collaboration with Colleagues While Working Remotely

• Yes: 97%
• No: 3%

Technological Issues that Have Been a Challenge Since the Transition to Remote Work

• Downloading/running my normal work-related software or application(s): 29%
• Access to reliable internet service: 28%
• Lack of familiarity or comfort using remote technologies/applications: 22%
• Access to a reliable computer device: 11%
• Access to reliable telephone service: 10%

• Survey Summary Tables by Group for 2018 (Fully Accessible) (.pdf)
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