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Comcast is an American telecommunications company that offers cable television, internet, telephone and wireless services to consumer under the Xfinity brand. These offerings are usually available in triple play packages. Comcast Xfinity is the largest cable TV company and largest home Internet service provider in the United States.
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What isn't working?
Please let us know what issue you are experiencing with Comcast Xfinity:
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In the last three months, how would you rate Comcast Xfinity?
2.20 out of 5 124,193 ratings
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Problems in the last 24 hours in South Hadley, Massachusetts
The chart below shows the number of Comcast Xfinity reports we have received in the last 24 hours from users in South Hadley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Comcast Xfinity. Are you experiencing issues or an outage? Leave a message in the comments section!
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Most Reported Problems
The following are the most recent problems reported by Comcast Xfinity users through our website.
Internet (59%)
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TV (13%)
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Wi-fi (12%)
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Total Blackout (7%)
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E-mail (6%)
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Phone (3%)
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Live Outage Map Near South Hadley, Hampshire County, Massachusetts
The most recent Comcast Xfinity outage reports came from the following cities:West Springfield, Chicopee, Indian Orchard, Springfield, Westfield, Holyoke and Wilbraham.
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| City | Problem Type | Report Time |
|---|---|---|
 West Springfield | TV | |
| West Springfield | Internet | |
| Chicopee | Wi-fi | |
| West Springfield | Internet | |
| West Springfield | Wi-fi | |
| Indian Orchard |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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Comcast Xfinity Issues Reports Near South Hadley, Massachusetts
Latest outage, problems and issue reports in South Hadley and nearby locations:
- 𐂂Autumn Wuffy 𓃥♿️🏳️⚧️🇺🇦TAKING 🎨 REQUESTS (@AutumnWuffy) reported fromAmherst, Massachusetts
Finally have the Internet working without my computer completely shutting down today! Although I know it's temporary… it'll probably happen for the rest of the evening knowing Comcast and how I live in the boonies/woods… I hate bad Internet.
- Matt Castonguay (@MCastonguay27) reported fromWest Springfield, Massachusetts
@comcast is the WORST company on the planet to deal with. THAT is a hill I’m willing to die on. 6 HOURS. 6 hours today on multiple phone calls and in-person. No hyperbole — would rather nail myself to a burning building than deal with this dumpster fire company.
- Theodore Paradise (@t_j_paradise) reported fromNorthampton, Massachusetts
.@Comcast internet down. Again. Calling. Again. After a hard reset.Automated Comcast: would you like us to perf a reset?Me: no already did that C: perform reset yes or no?Me: no I already didC: a reset is helpful, perform the reset?Me: I already did?C: ready 4 reset?Fine
- Pete Skerritt (@PeteSkerritt) reported fromWest Springfield, Massachusetts
I think Xfinity is legit stumped, because speeds directing to Xfinity-related servers are still just fine. But YouTube is broken. Some websites don’t work. I’m afraid to turn on my Xbox One or Switch, since they probably can’t connect at dial-up speeds.
- Pete Skerritt (@PeteSkerritt) reported fromWest Springfield, Massachusetts
@Xfinity A tech visit is already scheduled for tomorrow AM, which will hopefully solve the problem. Connectivity has been inconsistent since the service began a little over a month ago, and phone/chat tech has no idea why.
- Kola Champagne Papi (@CalebCruzado) reported fromSpringfield, Massachusetts
@Xfinity my wifi is down AGAIN
- Kola Champagne Papi (@CalebCruzado) reported fromSpringfield, Massachusetts
@Xfinity has had four, I’m now waiting on my fifth technician to come fix the WiFi at my house. And it’s the same problem every single time. Please count your days.
- Kathy Bates☦07🇬🇷🇮🇹Sixx ♋ 🐶MikaBitch🐶 (@Kathy07SixxJJ) reported fromSpringfield, Massachusetts
@comcast please have customer retention call me
- Jon Snow (@mattdupont17) reported fromSpringfield, Massachusetts
@XfinitySupport I have had the worst experience in my 20 years as a customer with xfinity recently. I have a gigabyte plan and I'm a preferred customer. I have tried to get the XB8 since it came out in April. You have sent me the XB7, which I already have TWICE now. Terrible
- Pete Skerritt (@PeteSkerritt) reported fromWest Springfield, Massachusetts
Having to miss at least a day of work because of @Xfinity problems is incredibly frustrating. Had to cancel an extra help session with some students and am leaving the teachers I work with in a rough spot.
- Tanner 🎃 🍂 (@TheWonderBoy_24) reported fromWestfield, Massachusetts
@dabfordale The fact that a majority of the Saturday races are EARLIER than the Sunday races is my issue. It's backwards. It also proves that we are likely to not see much qualifying/practice for Xfinity/trucks and probably a quick prac/qual/race on Sunday.
- Anf 👦🏽 (@therealAnf_) reported fromSpringfield, Massachusetts
@TalkinGiants @Rubenfvargas Xfinity sucks tho lol they don’t have nfl network
- Jayson Sanchez | J Fonz ⚡️ (@JaySan2k1) reported fromSpringfield, Massachusetts
@comcast did you know your #comcast #customerservice is horrible? We waited 25 min to speak with someone... then got transferred twice because the agents didn’t understand what our inquiries were... @comcastcares
- Eileen Flaherty (@ebf19) reported fromWest Springfield, Massachusetts
@Xfinity could possibly be the worst cable provider. I have been working to gain access to the @usabasketball men’s game on @peaco*ckTV that we have in our current plan for the past two hours and still nothing. This is ridiculous
- Tami Goodstein (@fanbosox) reported fromNorthampton, Massachusetts
@comcastcares #metoo no response? You’re not very good at customer service.
- Julieee (@DancerJulieee) reported fromSpringfield, Massachusetts
@Xfinity I have experienced awful internet for two months now and have been on the phone with your support team every other day. Nothing has been resolved. I’m a teacher doing remote learning and I need my internet working
- Kola Champagne Papi (@CalebCruzado) reported fromSpringfield, Massachusetts
The Comcast girl just said “ I’ve noticed you’ve called everyday about the same issue “ so why haven’t you sent out a technician blood
- The Beast DjLimelite (@DjLimeliteBR) reported fromSpringfield, Massachusetts
@CallofDuty @Xbox @Xfinity tf going on with yall services... **** keeps singing out and updating
- Chris O’Brien 🤙🏻 #Billsmafia (@ChrisOB413) reported fromSpringfield, Massachusetts
@Xfinity so help me God, why am I getting terrible internet AGAIN?!
- Pete Skerritt (@PeteSkerritt) reported fromWest Springfield, Massachusetts
Wow, @Xfinity sure is quiet tonight while its internet service in at least the northeastern US is broken. Less than 2Mbps down on a 300Mbps plan, and I’m not alone. What’s happening in Philly? Any public acknowledgement? Any “We’re working on it?” No? Nothing?
Comcast Xfinity Issues Reports
Latest outage, problems and issue reports in social media:
- Autisticly Aaron They/Them 💛💜🤍🖤 (@autisticlyaaron) reported
@Carrdashian25 @scottygb Found it’s got better on Apple TV recently the change to just ‘Now’ pointless. Don’t know why they don’t merge NowTv with Peaco*ck the Comcast American service for more content from America and to watch international televison
- Brent Hooper (@BrentHoop) reported
@notaxation @G27Status @LordCognito “SmartOnboarding” totally reminds me of the Movies Anywhere service. Buy it on VUDU, access it on iTunes, Google, Xfinity and many others.
- mayherning (@mayherning) reported
@Xfinity fix my router bru
- Bushum (@Bushum_) reported
anybody else with Xfinity Internet get the e mail about Emergency Broadband Benefit & they'll pay $50 towards you internet bill until the program runs outta money?
- Eric (@ericellis) reported
@XfinitySupport You can start by having @comcastbusiness contact me instead of your bait and switch account. #fail #comcast
- Matt Jaku (@JakuMatt) reported
Thanks for the outage @comcast. Literally the worst company to give TV and internet. They literally don't care either. They say it'll be fixed by 9:30 tonight. 9:30. It's gonna take 8 hours because...? @Xfinity #Comcast #Xfinity
- unebellefanm💋 (@unebellefanm) reported
@HelpmeHoward COMCAST HAS BEEN GIVING TERRIBLE SERVICE ALONG WITH THEIR REPRESENTATIVES WHO DONT NOTATE THE ACCOUNT SO NOBODY KNOWS WHATS GOING ON. THEY REFUSE TO PUT A SUPERVISOR ON THE LINE OR PROVIDE THE NUMBER FOR CORPORATE.
- XfinitySupport (@XfinitySupport) reported
@ericellis @ericellis We're sorry we've made you feel this way. Is there anything we can do to help? Please let us know by sending a DM to "Xfinity Support". Thank you!
- Laura (@Laura_Mannella) reported
@verizonfios I received gift cards for switching from Comcast to you, I called your customer service when i tried using them and all I have been getting is the run around! Can I please get someone who will actually help me sometime this year?!
- Jayvon ❤️🔥 (@JayvonB_) reported fromWaterford, Michigan
Xfinity is the worst cable company 😤🖕🏾🖕🏾
