Comcast Xfinity Outage in Boston, Massachusetts (2024)

The latest reports from users having issues in Boston come from postal codes 02293, 02119, 02127, 02114, 02128, 02118, 02110 and 02115.

Comcast is an American telecommunications company that offers cable television, internet, telephone and wireless services to consumer under the Xfinity brand. These offerings are usually available in triple play packages. Comcast Xfinity is the largest cable TV company and largest home Internet service provider in the United States.

Problems in the last 24 hours in Boston, Massachusetts

The chart below shows the number of Comcast Xfinity reports we have received in the last 24 hours from users in Boston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Comcast Xfinity. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Comcast Xfinity users through our website.

1. 

   Internet (59%)

2. 

   TV (13%)

3. 

   Wi-fi (12%)

4. 

   Total Blackout (7%)

5. 

   E-mail (6%)

6. 

   Phone (3%)

Live Outage Map Near Boston, Suffolk County, Massachusetts

The most recent Comcast Xfinity outage reports came from the following cities:Everett, Somerville, Stoneham, Cambridge, Boston, Dedham, Needham, Wakefield, Chestnut Hill, Allston, Weymouth, Medford, Revere, Newton and Roslindale.

City	Problem Type	Report Time
Everett	TV	22 hours ago
Somerville	Phone	2 days ago
Stoneham	Phone	2 days ago
Cambridge	Internet	2 days ago
Boston	Internet	3 days ago
Boston	Internet	4 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Comcast Xfinity Issues Reports Near Boston, Massachusetts

Latest outage, problems and issue reports in Boston and nearby locations:

• DaveAhern (@DaveAhern) reported 3 minutes agofromBoston, Massachusetts

  @bcinterruption But not if you get your tv service through @Xfinity / @comcast.

• Its Halloween time witches!!!👏🏾👏🏾 (@hill_imani) reported 8 minutes agofromBoston, Massachusetts

  **** @Xfinity!! Worst system ever

• Tony Gird (@TonyGird) reported 14 minutes agofromSalem, Massachusetts

  @ErnieBochJr Hey EBJ....loved Fios until I went Comcast Xfinity. No looking back. Picture, internet speed, customer service all great.

• goose game enthusiast 🦢 (@marxatfarpoint) reported 14 minutes agofromSomerville, Massachusetts

  @FeFiFoFamby @LeifTheTank We're moving next week and I'm going to absolutely roast Comcast when I call them to either transfer or cancel, depending on their level of contrition for their sins

• (◕‿◕✿) (@sarahdougenik) reported 15 minutes agofromQuincy, Massachusetts

  If I can’t see @YetideBadaki and the rest of the #GodSquad every week once #AmericanGods comes back, we’re going to have PROBLEMS, @Xfinity #KeepSTARZ @STARZ

• Denis (@mtnbikerdenis) reported 16 minutes agofromSwampscott, Massachusetts

  @derek1379 @bobpockrass @NASCARONFOX Burton has been awful. He wrecks in trucks & xfinity. As bad as Decker.

• Jamo116 (@jamo116) reported 16 minutes agofromMarblehead, Massachusetts

  @comcastcares I WANT THE ACC NETWORK! #accnetwork

• Craig Goedecke (@NeWeathereye) reported 17 minutes agofromWeymouth Landing, Massachusetts

  @JBrewerBoston25 @comcast @Xfinity @Patriots Hi Jason..We had the issue but fixed it by going to your audio options . go to sap and make sure its on english and not spanish..

• Patrick Maguire (@PatrickMBoston) reported 24 minutes agofromBoston, Massachusetts

  Just got off the phone after an hour of troubleshooting with a Comcast CSR who couldn't fix the connectivity issue. She scheduled a technician for Thursday and the last thing she said before hanging up was a scripted, "Don't forget to put a smile on your face. " 😐 #No

• Kyle Mullins (@kylevmullins) reported 28 minutes agofromBoston, Massachusetts

  @BridgetCass I was wondering if we'd have the same worst, lol! I also considered The Fray from that time at the Xfinity Center but ultimately their set ended up being ok I think.

• Travis Alpert (@TraviBean) reported 29 minutes agofromLynn Community Based Outpatient Clinic (CBOC), Massachusetts

  @JawnnySoprano @ThePlasteredOne if you using Comcast hit the Xfinity button. Main menu. Set up. Audio set up. Then turn descriptive video service off.

• Theodore Gilman (@TheodoreGilman) reported 34 minutes agofromBrookline, Massachusetts

  Hey @comcastcares, your customer service is awful. We're just trying to ADD cable to our home internet and phone. It's taking hours, your billing and tech staff can't coordinate, and we are miserable. Great job! @swinshall

• Jon Masters (@jonmasters) reported 46 minutes agofromCambridge, Massachusetts

  The joys of apartment living mean that there’s only Comcast Business here BUT I do have a cellular backup link. The big issue is getting failover to work since nobody will give a consumer their own AS and BGP announce filters. Longer term I think I’m gonna tunnel everything

• Devin Capeless (@devincapeless) reported 46 minutes agofromWaltham, Massachusetts

  @Xfinity someone help me plz

• Jamo116 (@jamo116) reported 47 minutes agofromMarblehead, Massachusetts

  @CharlieDavies9 @espn @accnetwork Now we just need Comcast/Xfinity to get the channel on their network! 😞

• Tania Del Rio (@TaniaDelRioS) reported 50 minutes agofromBoston, Massachusetts

  Build a moat full of snakes around @comcast customer service instead.#ImpeachmentHearings

• Emerson Lotzia, Jr. (@EmersonLotzia) reported 52 minutes agofromBoston, Massachusetts

  @Slytherintit* Xfinity needs to get its sh*t together and put an end to whatever greedy ass dispute they have with ACCN.

• Ken Patten (@mundaneken) reported 55 minutes agofromSalem, Massachusetts

  @dem0n1 I hate Comcast so much. There’s no justification for charging individual consumers $100/month for decent speed Internet access. It’s blatant price gouging by a socially indifferent mega-monopoly with a huge lobbying budget to keep the scam going. Worst US customer service too.

• NasDaddy (@NasGuyBoston) reported 56 minutes agofromMalden Centre, Massachusetts

  @ComcastCares #StreamAssist NBC has been removed from our channel list. We would like this issue resolved. Customer service was not helpful.

• Keith Riley ️ ️ (@kchevyr) reported 56 minutes agofromBoston, Massachusetts

  @ComcastCares#mobile_Care I’ve scheduled 3 call backs and you disconnect me every time I answer. Get your sh*t together

Comcast Xfinity Issues Reports

Latest outage, problems and issue reports in social media:

• Autisticly Aaron They/Them 💛💜🤍🖤 (@autisticlyaaron) reported 3 minutes ago

  @Carrdashian25 @scottygb Found it’s got better on Apple TV recently the change to just ‘Now’ pointless. Don’t know why they don’t merge NowTv with Peaco*ck the Comcast American service for more content from America and to watch international televison

• Brent Hooper (@BrentHoop) reported 4 minutes ago

  @notaxation @G27Status @LordCognito “SmartOnboarding” totally reminds me of the Movies Anywhere service. Buy it on VUDU, access it on iTunes, Google, Xfinity and many others.

• mayherning (@mayherning) reported 5 minutes ago

  @Xfinity fix my router bru

• Bushum (@Bushum_) reported 7 minutes ago

  anybody else with Xfinity Internet get the e mail about Emergency Broadband Benefit & they'll pay $50 towards you internet bill until the program runs outta money?

• Eric (@ericellis) reported 13 minutes ago

  @XfinitySupport You can start by having @comcastbusiness contact me instead of your bait and switch account. #fail #comcast

• Matt Jaku (@JakuMatt) reported 13 minutes ago

  Thanks for the outage @comcast. Literally the worst company to give TV and internet. They literally don't care either. They say it'll be fixed by 9:30 tonight. 9:30. It's gonna take 8 hours because...? @Xfinity #Comcast #Xfinity

• unebellefanm💋 (@unebellefanm) reported 13 minutes ago

  @HelpmeHoward COMCAST HAS BEEN GIVING TERRIBLE SERVICE ALONG WITH THEIR REPRESENTATIVES WHO DONT NOTATE THE ACCOUNT SO NOBODY KNOWS WHATS GOING ON. THEY REFUSE TO PUT A SUPERVISOR ON THE LINE OR PROVIDE THE NUMBER FOR CORPORATE.

• XfinitySupport (@XfinitySupport) reported 14 minutes ago

  @ericellis @ericellis We're sorry we've made you feel this way. Is there anything we can do to help? Please let us know by sending a DM to "Xfinity Support". Thank you!

• Laura (@Laura_Mannella) reported 14 minutes ago

  @verizonfios I received gift cards for switching from Comcast to you, I called your customer service when i tried using them and all I have been getting is the run around! Can I please get someone who will actually help me sometime this year?!

• Jayvon ❤️‍🔥 (@JayvonB_) reported 14 minutes agofromWaterford, Michigan

  Xfinity is the worst cable company 😤🖕🏾🖕🏾