FAQs | Pro Football Hall of Fame (2024)

Information regarding the Hall's hours and admission rates can be found in our 'Plan Your Visit'section of Profootballhof.com. Click here>>>

Most days, you do not need to purchase museum admission to visit the Hall of Fame Store. However, during Enshrinement Week, guests must purchase admission to enter the Museum in any capacity.

Yes, you can hold just about any type of event at the Hall of Fame, including children’s birthday parties, corporate events, wedding receptions, fundraisers, holiday parties, and much more. Please visit this page for more information. Click here>>>

At the Pro Football Hall of Fame, we are committed to providing a safe and enjoyable experience for all visitors. To help ensure the security and preservation of our exhibits and artifacts, the Hall has implemented a strict “No Bag Policy.”

Visitors may carry small purses, handbags, fanny packs or small cross-body bags. These bags must not exceed the dimensions of 12 inchesx 6 inchesx 12 inches.

Although bags are not allowed, we understand guests may need to carry essential items for medical and childcare needs, thus clear bags are authorized and available at the Guest Services counter.

During autograph sessions inside the Hall of Fame, any items to be signed must be carried with you or placed in clear bags, which are available at the Guest Services counter.

We appreciate your understanding and look forward to providing you a memorable experience filled with rich history and excitement.

Thank you for your cooperation.

The Hall of Fame’s exhibits include many interactive displays for younger visitors to enjoy. The most popular is located on the lower level of the museum where children can play EA Sports Madden Football, test their knowledge in our trivia challengeand more.

In addition, kids have an opportunity tohost a birthday party with their friends and family,or bring a scout troop and earn a Pro Football Hall of Fame patch.

Yes, theCafèlocated on the ground level of the Hall of Fame. The Cafèis open seven days a week from 11a.m. to 4p.m. Vending machines are available at all times.

We recommend you allow3-4 hours to tour the Hall. Tours are self-guided and you are welcome to experience the museum at your leisure.

Guided tours are available for individuals and groups. Learn more information about our Insiders Museum Tour and VIP "Behind-the-scenes" Tour. Click here>>>

Tours are self-guided for regular museum admission.The Hall of Fame has a great team of volunteers on-hand to orient you through the museum, enhance your experienceand answer questions.

Yes, guestsare encouraged to take photos and video throughout the museum, except in the theaters.

Yes, the museum is handicap accessible.The Hall offerscomplimentary wheelchairs for guests to use during their visit on a first-come-first-serve basis.

To purchase tickets to the Hall of FameGame and the Class of 2024Enshrinement, please visit:

https://www.profootballhof.com/tickets/

Yes, fans can enjoy the Ultimate Hall of Fame Experience with packages that include tickets to exclusive events held during Enshrinement Week. Travel packages provided by On Location include transportation, hotel and event tickets. Gameday ticket only packages are also available. Click here>>>

The Cleveland Browns will take on the New York Jets in the 2023 Hall of Fame Game at 8 p.m. ET Thursday, Aug. 3 in Tmo Benson Hall of Fame Stadium.

For more information related to the 2023Enshrinement Week Powered by Johnson Controls, visit:https://www.profootballhof.com/enshrinement/

More details forthe 2023Autograph Sessions will be made available at a later date. Please check here for updates:

https://www.profootballhof.com/enshrinement/

For details about Enshrinement Week Powered by Johnson Controls, visit:

https://www.profootballhof.com/enshrinement/

Tickets do not need to be purchased in advance and can be secured at the Hall'sBox Office at the time of your visit. However, if you prefer, prepaid admission tickets are available for advance purchase. Click here to purchase>>>

The Class of 2023Enshrinementwill take place on Saturday, August 5at noon and the Hall of Fame Game will be played Thursday, August 3at 8 p.m.

Details for The Canton Repository Grand Parade and other community events can be found here:

https://www.profootballhoffestival.com/schedule

The Pro Football Hall of Fame is a 501 (c) (3) not-for-profit educational institution that is independent of the National Football League.

Learn more about the Hall of Fame Development Initiative. The Hall of Fame accepts cash gifts online or you may contact the Hall of Fame:

Development Office
Pro Football Hall of Fame
2121 George Halas Dr. NW
Canton, OH 44708

The Hall of Fame is a proud supporter of Leave a Legacy®. Leave a Legacy is a national collaborative effort designed to educate and inspire people to make a charitable gift to their favorite charity through their estate or will. Please contact the Development Office for more information about Leave a Legacy or including the Hall of Fame in your will or estate planning.

The Pro Football Hall of Fame does notpurchase memorabilia -- weonly accept donations. If you would like to make a donation, please contact our curator at 330-456-8207 to discuss your memento.

If we accept the donation, we will offer you an IRS charitable donation receipt. The Pro Football Hall of Fame is a non-profit organization and any donation to the museum is tax deductible.

ProFootballHOF.com contains a great amount of accurate information about the game of professional football from its start in 1892 through to the current day. However, if you cannot find what you’re looking for, please contact our Ralph Wilson, Jr. Pro Football Research and Preservation Center which is home to the largest collection on pro football in the world.

Due to the large volume of inquiries that are received, the staff is limited in the amount of time that can be devoted to each individual request. Individuals who have extensive research needs are encouraged to visit the Ralph Wilson, Jr. Pro Football Research and Preservation Center in person to perform their research.

The Ralph Wilson, Jr. Pro Football Research and Preservation Center is open to the public, by appointment only. The hours are Monday through Friday, 9 a.m. to 5 p.m.. To schedule an appointment, please call 330-456-8207.

For those individuals interested in obtaining information, requests should be made in writing. Please be sure to state your specific needs in detail. Your correspondence should be directed to:

Pro Football Hall of Fame
ATTN: Ralph Wilson, Jr. Pro Football Research and Preservation Center
2121 George Halas Drive NW
Canton, Ohio 44708
Fax: 330-456-9080

Charged with the vital task of continuing to be certain that new enshrinees are the finest the game has produced is the Pro Football Hall of Fame’s 49-person Selection Committee. Pro Football Hall of Fame's Selection Process/List of Selection Committee members>>>

Any fan may nominate any player, coach or contributor who has been connected with pro football simply by writing to the Pro Football Hall of Fame. The only restriction is that a player and coach must have been retired at least five years before he can be considered.There is no mandatory retirement period for a contributorbefore he may be considered. Every nomination of an eligible candidate received will be processed and forwarded to the Hall of Fame’s Selection Committee.

Each year, the Selection Committee will be polled three times before the Final List of Preliminary Nominees is determined. The Initial Preliminary List of nominations is compiled and sent to the Hall of Fame’s Selection Committee by March 1. The list is provided so that the selectors can study the nominees and then request the addition of any other candidates that may have been overlooked. Included on this list are first-time eligible candidates who have strong enough credentials to give them even a remote chance of eventual Hall of Fame election. Also included are all other eligible candidates nominated by any person. Additionally, those modern-era nominees from the previous year’s final preliminary list who received at least four votes in the balloting to determine the modern-era finalists are automatically included on this preliminary list.

The Second Preliminary List is sent to the selectors during the month of September that includes all the nominees named on the earlier list plus any additional nominations received from any source since the first list was compiled.

The Third Preliminary List of eligible candidates is sent to the Selection Committee during the month of October for the purpose of the selection of the Modern Era semi-finalists for election. From the Third Preliminary List the Selection Committee is asked to vote for 25 Modern Era Semifinalists.

The Final Preliminary List of 25 modern-era candidates will be distributed to the Selection Committee during the month of November for the purpose of the selection of 15 Modern Era Nominees. The 16th, 17th, and 18th finalists are the recommended candidates of the Seniors Committee.

In advance of the Hall of Fame Selection Meeting in February, the selectors are provided detailed biographies on each of the 18 finalist candidates. At the annual meeting, each of the nominees is thoroughly discussed by the committee before a series of reduction votes are taken. First, the senior candidate(s) and Contributor candidate(s) are discussed and voted on for election. They must receive the same 80 percent affirmative vote as the modern-era candidates.Next, there is avote that reduces the modern-era finalists list from 15 to 10. Following that, a vote is taken to reduce the list from 10 to5 names. The five remaining candidates for Hall of Fame election are then voted on individually (yes or no) for membership.

In order to be elected a finalist must receive a minimum of 80% of the vote. All ballots are collected and counted by the firm Deloitte & Touche. No vote totals are announced – only the winners of the various reduction ballots are revealed to the selectors and the Hall’s representatives.

To assure that older players, whose active careers have been completed at least 25 years, as well as those individuals who contributed to the game in ways other than playing and coaching will be considered along with the Modern Era players, a Seniors Committee and a ContributorsCommittee, each made up of nine veteran members of the overall Selection Committee, have been established.

Like the full Committee, the members of the Seniors Committee are provided a preliminary list of eligible nominees. The list, which is compiled and mailed to the selectors by June 1, includes carry-over nominations from the previous year, first-time eligible candidates, and nominations from any outside source. By way of a mail ballot the Committee members reduce the list to 15 Senior Nominee finalists. Five members of the nine-man Committee, selected on a rotating basis, are designated to attend the annual Seniors Committee meeting held in Canton, where they are charged with the responsibility of nominating candidate(s) from that list to be among the 18 finalists for Hall of Fame election. In advance of the meeting, each selector is provided with detailed biographical information on the candidates.

Senior Committee members are assisted during their annual meeting by two Hall of Fame consultants, chosen by the Hall’s president, who were contemporaries of the majority of the nominees. The consultants offer only their opinions and are not entitled to vote. After each candidate is discussed thoroughly, the consultants are excused from the meeting. Additional discussion is conducted followed by a series of reduction votes that results in the naming of Senior Nominee(s).

Obviously, teams take great pride in the accomplishments of individuals who have been a part of their organization.Often individual teams and even the Hall of Fame will list enshrinees according to the team or teams on which they spent a significant period of time. An enshrinee, however, is not asked to “declare,” nor does the Hall of Fame “choose” a team under which a new member is enshrined. When elected to the Pro Football Hall of Fame, an individual is recognized for his accomplishments as a player, coach, or contributor.

Memberships may be purchased online, at Guest Services located in the Hall of Fame lobby or by calling 330-588-3550.Click here>>>

Yes, from the day you purchase any level of membership you will have unlimited, free access to the Pro Football Hall of Fame for a full year. In addition to one year of free admission, each level of membership includes different benefits.

Memberships are non-transferrable. Only the member may receive membership benefits and use the membership card.

Yes, approximately 3months before your membership expires you will receive a membership renewal notice viaemail.

Please allow 7-10 business days for delivery of your membership pack. You may gain access to the Hall of Fame before your card arrives by showing your photo ID at the Guest Services.

Yes,visit Guest Services located in the Hall of Fame’s lobby and present a valid photo ID. A Guest Services team member will find your name in the system, check you in and print a new membership card.

No, email addresses are collected for Hall of Fame's use only.

We offer twoways to place an order with the Hall of Fame Store:

• Internet -This is the quickest and most efficient way to place an order. The security of your personal information is our highest priority. We use the most current technology to ensure your personal information is safe and secure. Please feel free to review ourPrivacy Policyfor more details.
• Phone Order -While it is highly encouraged to place all orders over the internet, you are more than welcome to contact us, at 1-800-869-8207 to place an order between the hours of 9 a.m. and 5 p.m. ET, Monday through Friday. Be sure to have your list of items (including item # or SKU, size& color), your billing information, your shipping informationand your credit card ready before you place the call.

Shopping at the Hall of Fame's online store is safe and easy. The security of your credit card and personal information is our top priority. Our site is equipped with secure online ordering capability. Our secure server software (SSL) is the industry standard and among the best software for secure e-commerce transactions. This technology encrypts all of your information, including credit card number, so that it can’t be read as the information travels over the internet. Please feel free to review ourPrivacy Policyfor more details.

Sales Tax is only charged for orders shipped in the state of Ohio. The current tax rate (6.50%) is calculated automatically on your order form at check out.

We take great pride in striving to offer you the best shopping experience available. If, for any reason, you are not completely happy with the item(s) you have purchased, you can return the item(s) within 30 days of delivery for full refund of the purchase price, minus shipping and handling charges. The products must be returned with the original sales receipt, must have original tags still attached, and must be in new and re-sellable condition. Returned items cannot be laundered, worn, broken, damaged or used in any way. Items must also be free of pet hair and any type of odor including smoke, cologne, or perfume to be eligible for a return or exchange. Some exceptions may apply. For more information please review ourreturns section.

Our online selection of merchandise is available to view 24 hours a day, 7 days a week on www.profootballhof.com/store. Questions about additional items available in the museum store for purchase over the phone can be directed to the store at 330-456-8207 duringregular business hours.

We take great pride in providing our customers with excellent customer service. Should you have any questions or issues that have not been addressed in this section, we invite you to take advantage of one of the several avenues we provide to get you the service you need.

A tracking number is assigned to all orders as soon as soon as the order is marked 'shipped'.This statusdoes not necessarily mean that your order is on its way, only that it is in process. You can check the status of your order online 24 hours a day, 7 days a week.

We take great pride in customer satisfaction and eagerly wait to resolve any order discrepancies. Upon receiving an order from us, please check for any missing items, items damaged in transit, defective items or wrong sizes/colors. We must be notified of any order discrepancieswithin 10 days of the date of delivery. Any notification of a discrepancy more than 10 days from the date of delivery will not be considered.

Shipping cost are calculated based on current rates and fees plus order total. They are primarily dependent upon order size, weights of items, the ship-to location, and shipping method.

Unfortunately, we are unable to ship one order to multiple addresses. If you would like to ship to multiple addresses, you will need to place seperate orders.

The Hall of Fame Store does not ship to POBoxes. You must list a street address for shipping.

No. We do not shipinternationally (other than orders toCanada).

Any international duties, taxes, and brokerage fees are not included and are the responsibility of the customer. If you have any questions about duties or custom charges please contact your local post office.

Drop ship items are items that are shipped directly from the manufacturer and in most cases, cannot be expedited. Shipping times vary based on the item.(Please see item descriptions for a delivery estimates.)Non-drop ship items included in an order with a drop ship item will ship via the normal shipping method selected by default. Please note that if expedited shipping is selected, the drop shipped item will ship by UPSGround by default. There are a few drop shipped items that may be able to be shipped Next Day or 2nd Day Air. Please contact our customer service department during regular business hours at[emailprotected]or 1-800-869-8207 to verify if your drop shipped item would be available for these expedited shipping services.

• Drop ship items (unless specified)

Our standard return policy does not apply to all items. Exceptions to this policy appear below:

• Drop ship items(unless specified)

All sales are final on items listed above. If an error occurred in your order process or during shipment, please contact a customer service representative at 800-869-8207 or[emailprotected]immediately.

Click here to view our Frequently Asked Questions page for the Pro Football Hall of Fame Museum.

We periodically offer promotional discounts and sales. There is a limit of one discount per purchase.A discount or promotional code cannot be used with other discount offers, coupons, or promocodes. This includes promotional codes and any/all other promotions or sales.Management reserves the right to limit any/all discounts, and end promotions at any time. Promotional/discount codes may not be able to be used on Autographed, items already marked down, or other select items at management's discretion. Promotion Codes have expiration dates and may not be used after the specified end date/time.Not all discounts offered online may be offered in-store.Items already "on sale" or otherwise marked down may not be eligible for further discount, unless otherwise specified. All purchases of sale items are final and non-refundable.

The free ground shipping promotion applies to UPSGround shipping in the 48 continental United States. Alaska, Hawaii and all other U.S. territories and international countries excluded. This promotion is not valid with any other sale, promotion or offer. To activate the promotion, enter the appropriate promotion code given in an email or online during the checkout process. Free shipping may not apply to drop ship items. Minimum total purchase may be required. Management reserves the right to limit any/all discounts, and end promotions at any time.