Eventbrite's pricing plans | Eventbrite Help Center (2024)

Eventbrite now has pricing plans for organizers in select countries. If your country is included, there is an Organizer Fee to publish any event with more than 25 tickets. The amount of the fee is based on the size of the event. If you publish events frequently, you can choose a subscription instead.

In this article

  • Pricing plan requirements
  • Plans available
  • Flex plan pricing
  • Pro plan pricing
  • View your billing history
  • Refund policy
  • Ticketing Fees

Pricing plan requirements

Eventbrite's pricing plans are only available for organizers in the following countries: Australia, Canada, Ireland, New Zealand, the United States, and the United Kingdom.

Plans available

Events with up to 25 tickets are free to publish. If you'd like to offer more tickets, there are two plans available:

If your event has more than 25 tickets and a recurring event schedule, you must subscribe to a Pro plan to publish it.

Flex plan pricing

Pricing varies based on country and the amount of tickets you want to sell.

Country

Up to 25 tickets

Up to 100 tickets

Up to 250 tickets

Unlimited tickets

Australia

Free

A$9.99 per event

A$24.99 per event

A$48.99 per event

Canada

Free

C$12.99 per event

C$33.99 per event

C$65.99 per event

Ireland

Free

€9.99 per event

€24.99 per event

€49.99 per event

New Zealand

Free

NZ$9.99 per event

NZ$24.99 per event

NZ$49.99 per event

United Kingdom

Free

£7.99 per event

£19.99 per event

£34.99 per event

United States

Free

$9.99 per event

$24.99 per event

$49.99 per event

Pro plan pricing

Pricing varies based on country and the amount of tickets you want to sell. There is a 20% discount when you choose to pay an annually.

Country

Pro 100

Unlimited events with up to 100 tickets each; up to 2,000 marketing emails per day.

Pro 250

Unlimited events with up to 250 tickets each; up to 6,000 marketing emails per day.

Pro Unlimited

Unlimited events with unlimited tickets; up to 10,000 marketing emails per day.

Australia

A$29 per month or A$278 per year

A$79 per month or A$758 per year

A$159 per month or A$1,526 per year

Canada

C$39 per month or C$374 per year

C$99 per month or C$950 per year

C$199 per month or $1,910 per year

Ireland

€29 per month or €278 per year

€79 per month or €758 per year

€149 per month or €1,430 per year

New Zealand

NZ$29 per month or NZ$278 per year

NZ$79 per month or NZ$758 per year

NZ$159 per month or NZ$1,526 per year

United Kingdom

£19 per month or £182 per year

£59 per month or £566 per year

£99 per month or £950 per year

United States

$29 per month or $278 per year

$79 per month or $758 per year

$159 per month or $1,526 per year

View your billing history

To view your billing history:

This will download a list of charges related to your plan choice.

Refund policy

You can request a refund if you signed up for a plan within the last 14 days. Outside of this window, Organizer Fees are non-refundable except where legally required.

Refunds for Flex Plans

If you paid a one-time Organizer Fee for a Flex Plan within the last 14 days:

  1. Refund or cancel all orders on the event you published under this plan.

  2. Unpublish the event.

  3. Complete and submit the Eventbrite fee refund request form.

Under Charge type, select Organizer Fee. Then follow the instructions to provide the required information.

Refunds for Pro Plans

If you began your Pro Plan within the last 14 days:

  1. Go to your Organization settings.

  2. Select Plan management.

  3. Select Cancel subscription.

  4. Complete and submit the Eventbrite fee refund request form.

Under Charge type, select Eventbrite Pro Fee. Then follow the instructions to provide the required information.

Ticketing Fees

If your event includes paid ticket types, there will also be Ticketing Fees based on the price and your payout country. By default, Ticketing Fees are paid by your attendees at checkout, but you can choose to cover these when you create your tickets.

If your event only has free tickets, there are no Ticketing Fees.

Eventbrite's pricing plans | Eventbrite Help Center (2024)

FAQs

Why is Eventbrite charging me? ›

Eventbrite charges a Ticketing Fee for every paid ticket and add-on you sell. The Ticketing Fee consists of a Service fee and a Payment processing fee where applicable. If your tickets are free, you and your ticket-buyers don't pay any Ticketing Fees. The Ticketing Fees vary per country and currency.

How to avoid Eventbrite fees? ›

Finally, you could avoid Eventbrite's monthly subscription fees and reduce advertising costs by using other marketing tools:
  1. Ticketing platforms that offer free events at no charge to avoid Eventbrite's listing fees.
  2. Free email service providers to avoid paying the Eventbrite Boost monthly subscription fee.
Apr 24, 2024

How do I contact Eventbrite USA? ›

  1. Home/
  2. Create Events/
  3. Eventbrite Sales +1 628-600-1786.

What is the Eventbrite Flex Plan? ›

Flex: pay a one-time Organizer Fee per event based on the amount of tickets you want to offer. Pro: pay a monthly or annual subscription to publish unlimited events under your event capacity limit.

Why is Eventbrite no longer free? ›

After years of building a business model largely on enabling event creators to offer free and paid tickets for their events, the company has shifted its focus to profitability through a series of marketing tools meant to help event creators promote their events and connect with new interested audiences.

When did Eventbrite start charging fees? ›

When did Eventbrite start charging? Eventbrite no longer offers a free tier for most events. Since July 2023, organizers need a paid plan if their event has more than 25 attendees. This change impacts the way many people used Eventbrite, especially for free community events.

How do I dispute a charge on Eventbrite? ›

Request a refund directly from your Eventbrite account

Go to Tickets. Find the order you want refunded, then select Request a refund. Enter your details and submit your request. The organizer should respond within five business days.

Why is Eventbrite holding my money? ›

Eventbrite automatically holds your payout when you postpone or cancel your event. This gives you the ability to easily refund ticket buyers. Cancelled Events Policy: Eventbrite requires refunds when an event is cancelled.

What is Eventbrite payment processing? ›

When you choose Eventbrite Payment Processing you can: Deposit your ticket sales directly into your bank account. Get payouts when you want them — even before your event. Delight your attendees with a seamless purchase and registration experience. Know you're secure with a PCI-compliant Merchant and Service Provider.

How do I cancel my Eventbrite subscription? ›

Canceling Eventbrite
  1. Login. ...
  2. Go to the top right corner and click on your profile/username and then click “account settings”.
  3. The on the left side click “close account”.
  4. Fill out your reasoning for closing the account and the type “close”, enter your password, and click the red button that says “close account”.

Who owns Eventbrite? ›

Renaud Visage and Julia and Kevin Hartz founded Eventbrite in 2006, with its headquarters in San Francisco in California.

Does Eventbrite take a percentage of ticket sales? ›

Eventbrite charges a ticketing fee of 3.7% + $1.79 per attendee + monthly fees, and with no limit or maximum fee per attendee. You may choose who pays the fee (you or your attendees), but Eventbrite charges and receives the fee.

Can I get money back from Eventbrite? ›

Request a refund directly from your Eventbrite account

If the event organizer allows refund requests for the event you purchased tickets for, you'll see the option to request a refund in your account: Log in to Eventbrite. Go to Tickets. Find the order you want refunded, then select Request a refund.

How does Eventbrite show up on a credit card statement? ›

When you purchase a ticket in the Eventbrite app or on Eventbrite.com, the charge on your bank or credit card statement usually appears as: EB * [first 15 characters of the event title] SAN FRANCISCO CA.

References

Top Articles
Latest Posts
Article information

Author: Sen. Emmett Berge

Last Updated:

Views: 5938

Rating: 5 / 5 (60 voted)

Reviews: 91% of readers found this page helpful

Author information

Name: Sen. Emmett Berge

Birthday: 1993-06-17

Address: 787 Elvis Divide, Port Brice, OH 24507-6802

Phone: +9779049645255

Job: Senior Healthcare Specialist

Hobby: Cycling, Model building, Kitesurfing, Origami, Lapidary, Dance, Basketball

Introduction: My name is Sen. Emmett Berge, I am a funny, vast, charming, courageous, enthusiastic, jolly, famous person who loves writing and wants to share my knowledge and understanding with you.