Virgin Media Outage in Brockenhurst, England (2024)

Virgin Media Outage in Brockenhurst, England (1)

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

The latest reports from users having issues in Brockenhurst come from postal codes SO42.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

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Problems in the last 24 hours in Brockenhurst, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Brockenhurst and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage in Brockenhurst, England (9)

July 09: Problems at Virgin Media

Virgin Media is having issues since 10:20 AM GMT. Are you also affected? Leave a message in the comments section!

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Virgin Media Outage in Brockenhurst, England (10)

    Internet (58%)

  2. Virgin Media Outage in Brockenhurst, England (11)

    Wi-fi (14%)

  3. Virgin Media Outage in Brockenhurst, England (12)

    Total Blackout (12%)

  4. Virgin Media Outage in Brockenhurst, England (13)

    TV (8%)

  5. Virgin Media Outage in Brockenhurst, England (14)

    E-mail (6%)

  6. Virgin Media Outage in Brockenhurst, England (15)

    Phone (3%)

Live Outage Map Near Brockenhurst, Hampshire, England

The most recent Virgin Media outage reports came from the following cities:Southampton, Bournemouth, Romsey, Brockenhurst, Christchurch, New Milton and Eastleigh.

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CityProblem TypeReport Time
Virgin Media Outage in Brockenhurst, England (16)SouthamptonE-mail
Virgin Media Outage in Brockenhurst, England (17)BournemouthInternet
Virgin Media Outage in Brockenhurst, England (18)SouthamptonInternet
Virgin Media Outage in Brockenhurst, England (19)BournemouthTV
Virgin Media Outage in Brockenhurst, England (20)BournemouthTotal Blackout
Virgin Media Outage in Brockenhurst, England (21)SouthamptonInternet

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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

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Virgin Media Issues Reports Near Brockenhurst, England

Latest outage, problems and issue reports in Brockenhurst and nearby locations:

  • Virgin Media Outage in Brockenhurst, England (22)Andy Paton (@hammers01202) reported fromBournemouth, England

    @virginmedia Residential customer for about 4years

  • Virgin Media Outage in Brockenhurst, England (23)Emma Goddard (@goddard95) reported fromChristchurch, England

    @virginmedia Nope, dreadful. That’s not customer service, that’s off loading to a computer. Not helpful for a 87 year old.

  • Virgin Media Outage in Brockenhurst, England (24)Craig (@Danzy92) reported fromSouthampton, England

    @virginmedia Yes, I’ve checked everyday and despite signing up for text updates about this issue, I’ve heard nothing despite being 48 hours after the date it was supposed to be fixed. Not even a further text so confirm a delay. Could you provide any update to the SO15 postcode issue?

  • Virgin Media Outage in Brockenhurst, England (25)mark wilson (@obcans) reported fromSouthampton, England

    @virginmedia I fail to see wot difference that make my Wi-Fi is rubbish my Internet drops in and out all the time I have hours on the phone with people and it's still the same I want something done about it 😫

  • Virgin Media Outage in Brockenhurst, England (26)Craig (@Danzy92) reported fromSouthampton, England

    @virginmedia wifi issues for over a week. Run test every day for it to just say there’s some issue in your area. When will this be fixed? Costing me money to commute somewhere where I can get wifi and disrupting my work.

  • Virgin Media Outage in Brockenhurst, England (27)Graham Scambler pics (@_GSPhotography) reported fromEastleigh, England

    @virginmedia I'll try to sign in with a different email address.

  • Virgin Media Outage in Brockenhurst, England (28)Alan Ganter (@alan67sb126) reported fromBournemouth, England

    @virginmedia no Service since Sunday, no communication, from you guys, absolute joke, I hope you don't think your going to charge us for this service, time for City Fibre I feel.

  • Virgin Media Outage in Brockenhurst, England (29)Steve (@SteveWasteney) reported fromNetley, England

    @virginmediaWhat is Your issue with Netflix. It is working on my separate devices and my TV if I connect without using Virgin TV

  • Virgin Media Outage in Brockenhurst, England (30)Craig (@Danzy92) reported fromSouthampton, England

    @virginmedia now 2 weeks without a workable wifi. Complex Issue in area, said expected fix by Friday, still nothing. Any chance of an update on the SO15 area? Need to know if ill be to commuting somewhere next week for work again….

  • Virgin Media Outage in Brockenhurst, England (31)Jack Ransom (@JackRansom4) reported fromBurton, England

    @virginmedia Wireless devices. Been going on all morning (this happens regularly but usually better after a reset - not today). Tried following the advice to check for problems in the local area, even that doesn’t work. Literally nothing more i can do.

  • Virgin Media Outage in Brockenhurst, England (32)Sarah-Jane Finch (@formula1girl) reported fromEastleigh, England

    @virginmedia what a surprise, even after cancelling my service with you I’m still getting bills!!! I cannot believe your customer service is awful even after leaving.

  • Virgin Media Outage in Brockenhurst, England (33)Pauline Richards (@PaulineR59) reported fromSouthampton, England

    @LDesesperes @virginmedia Lucky you. Loyal customer for over 20 years......nothing for loyalty

  • Virgin Media Outage in Brockenhurst, England (34)Matthew King (@MatthewKing35) reported fromSouthampton, England

    @derwenttwo @MylesJohndmyles @GBNEWS Argee with totally. On matey question I flack through channels via virgin media no problem on any channel including the awful gb news however on Freeview all channels good Quality except the awful gb news which the worst of the lot a bit like the content I dot know about sky fst

  • Virgin Media Outage in Brockenhurst, England (35)Emma Goddard (@goddard95) reported fromChristchurch, England

    @virginmedia Hey Virgin Media, the connection in Christchurch Dorset is unbelievably slow & customer service dreadful, all for £75 a month!!

  • Virgin Media Outage in Brockenhurst, England (36)lee Radcliffe (@leeradcliffe73) reported fromSouthampton, England

    @VMO2News @virginmedia @goodthingsfdn All the money we pay for this awful broadband is a joke. Oh just get the plug in booster for an extra £5 a month this will help!!! 2m from the router and can’t even send this. 3G is better than virgin. Bring on toob 🕺🏻

  • Virgin Media Outage in Brockenhurst, England (37)Jack Deyes (@Jack_Deyes) reported fromSouthampton, England

    @Kelly_Jackson88 @virginmedia I was with them for a few weeks and all I had was problems with them. I’ve moved over to #BT and they are great so maybe check them out

  • Virgin Media Outage in Brockenhurst, England (38)lee Radcliffe (@leeradcliffe73) reported fromSouthampton, England

    @virginmedia Yes I have used the connect app and it only works when I’m a meter from the router. I’m paying you for a service you can’t provide but you call me to say why don’t you upgrade to 300mb speeds when you can’t even give 10. Appalling

  • Virgin Media Outage in Brockenhurst, England (39)Jack Ransom (@JackRansom4) reported fromBurton, England

    @virginmedia please can someone help? WFH and Wifi constantly dropping out (as per usual). Tried all the resets, still not working.

  • Virgin Media Outage in Brockenhurst, England (40)mark wilson (@obcans) reported fromSouthampton, England

    @virginmedia I've have said my Internet drops out my TV my laptop witch are connected via ethernet cable drop out its not good enough I have always had this problem I just want it sorted out

  • Virgin Media Outage in Brockenhurst, England (41)Steve Beck (@stevejbeck) reported fromBournemouth, England

    Oh no! @virginmedia broadband is slow in our area at the moment (BH6). It’s supposed to be 100Mbps but it’s currently 29Mbps. I think there’s maintenance happening on our road right now but can’t see cos it’s behind a tree. Ah well. Looks like I’m gonna have to do some housework!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Virgin Media Outage in Brockenhurst, England (42)Shahin Ali (@ShahinA82783043) reported fromCamden Town, England

    @virginmedia no connection since 8pm yesterday. I did all the test n reboot and as always paid my bill. Hurry up n fix the issue!!!

  • Virgin Media Outage in Brockenhurst, England (43)andrea felton (@feltors) reported

    @virginmedia Done that it’s still not working

  • Virgin Media Outage in Brockenhurst, England (44)josh walker (@joshw7198) reported

    @virginmedia Paying over 100 pound a month and you can't help with my Internet until Thursday! Feel robbed

  • Virgin Media Outage in Brockenhurst, England (45)Anunitha Thomas (@Octavesymphony) reported

    @virginmedia Also just seen your team have mispriced my latest bill! I got compensation for loss of service but you've removed the discount I have on my account as a result!Genuinely, does anyone else in your organisation do anything!

  • Virgin Media Outage in Brockenhurst, England (46)「 Frixed」SubToAytexOnYT (@Freecksed) reported

    @Ivel97_ @virginmedia Dude I had no wifi for a week because that's how long I had to wait for them to fix it

  • Virgin Media Outage in Brockenhurst, England (47)Ivel97 @ Pyrelic (@Ivel97_) reported

    @virginmedia Already have done, there is no current outage for my business plan. I'm Using fibre optic yet the GRE tunnel states connected. I was on the phone for 12 hours and have now had to cancel everything. Engineers aren't coming for another 72 hours, breaking your 12 hour support policy

  • Virgin Media Outage in Brockenhurst, England (48)Chris in the Morning (@personalsigh) reported

    @virginmedia Every day for the last two weeks our WiFi would cut out for ten minutes randomly then come back on. It appears to have been fixed after two phone calls but I'm not happy about the service so want to speak to someone about this and that was the reference number I was given.

  • Virgin Media Outage in Brockenhurst, England (49)L-PlateGamer (@LPlateGamer) reported

    @virginmedia It worked last night and went again this afternoon and is down. Hub 3.0 settings show there is no Internet being supplied. Please explain why you have turned it off

  • Virgin Media Outage in Brockenhurst, England (50)jim (@thiccjim_xxx) reported

    @virginmedia The issue has been ongoing and got worse last night and has continued on to today, the issue is happening on both wireless and wired devices and I believe my housemate has

  • Virgin Media Outage in Brockenhurst, England (51)Jinwoo Leem (@ideasbyjin) reported

    Disappointing it had to be this way. Unless @virginmedia are willing to make some compromises, I will never use Virgin again. Anyone reading this thread should really reconsider Virgin as a provider.

Virgin Media Outage in Brockenhurst, England (2024)

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